Bioware/EA bans early registers?
Webhallen's email is mistaken. You're absolutely safe to enter a retail key if you have managed to obtain one.
If you are redeeming a retail key on our site prior to Early Access, you will not see it immediately show up on your account page. As long as your key was accepted when you entered it (and you saw a message acknowledging that), you are all set for launch! The account page will update when Early Access begins on December 13th to reflect the code having been used.
If you have any other questions or concerns about your account, please contact Customer Service.
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